Questions sellers ask before signing up.

No. GemSetu is an independent SaaS product built by sellers, for sellers. We scrape public GeM data to keep you informed faster than the official portal does. We are not affiliated with Government e-Marketplace or any government department.

All data is stored in India (Mumbai region) and we are fully compliant with the Digital Personal Data Protection Act 2023. Your GSTIN, PAN, and bid history are encrypted at rest and never shared with third parties. You can delete your account and all data at any time.

No. You can browse all live GeM bids on the free plan without uploading anything. Documents are only needed when you start tracking orders or want personalised bid eligibility checks.

UPI, all major credit and debit cards, Net Banking, and digital wallets via Razorpay. UPI works best for monthly auto-debit on Indian MSME accounts.

Yes. Cancel from your billing page in two clicks. You keep access until the end of your current billing month. No questions asked, no cancellation fees.

Two options. The Agency plan (₹19,999, or ₹9,999 founding) lets you manage 25 clients under one dashboard with white-label reports. Or join the free Partner Programme — refer 5+ clients on paid plans and get free Growth tier + 10% recurring commission.

The first 90 sellers and 10 agencies who subscribe to any paid plan lock in 50% off forever — not just the first month. Your price never increases, even as we add features or raise standard pricing. Cancel and rejoin later means standard rates apply.

Yes — free forever. You get 5 bid alerts per month, the full live bid feed, and read-only payment tracker. Upgrade to Starter for unlimited email alerts, Growth for payment recovery automation, or Pro for reverse auction strategy tools and floor price calculator.